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Terms & Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website (our site), whether as a guest or a registered user.  

Please read these terms of use carefully before you start to use the site.  

By using our site, you indicate that you accept these terms of use and that you agree to abide by them.  If you do not agree to these terms of use, please refrain from using our site.


INFORMATION ABOUT US is a site operated by Specialist Booking Ltd (we or our or us).  

We are a limited company registered in England and Wales under company number 07247021 and have our registered office at PI Accountants Central House, 1 Ballards Lane, London N3 7LQ.



Access to our site is permitted on a temporary basis,and we reserve the right to withdraw or amend the service we provide on our site without notice.  We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.  We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.



You may only use our site for lawful purposes.  You may not use our site:

                            In any way that breaches any applicable local, national or international law or regulation

                            In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect

                            To transmit any material that is defamatory, obscene, offensive, hateful, inflammatory or is likely to deceive any person

                            To transmit any material in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence

                            To impersonate any person, or to misrepresent your identity or affiliation with any person

                            For the purpose of harming or attempting to harm minors in any way

                            To transmit, or procure the sending of, any unsolicited or unauthorisedadvertising or promotional material or any other form of similar solicitation

                            To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.


You also agree:

                            Not to provide information that is inaccurate, fictional or misleading

                            Not to reproduce, duplicate, copy or re-sell any part of our site without our express permission 

                            Not to access without authority, interfere with, damage or disrupt:

  • any part of our site

  • any equipment or network on which our site is stored

  • any software used in the provision of our site; or 

  • any equipment or network or software owned or used by any third party.



Consultants’ profiles and other materials posted on our site are not intended to amount to advice on which reliance should be placed.  
As a general practitioner or patient user, you assume sole responsibility for determining the appropriateness of the selection of a consultant. We do not endorse or make any representation about the consultants and their expertise.
We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.



Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the acceptable use standards set out in these terms of use.  
You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. 
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We will not be responsible as author, editor or publisher of any material uploaded onto our site and we expressly exclude our liability for any loss or damage arising from the use of the site by any person in contravention of these terms of use. 

Save as mentioned below relating to patients’ medical information, any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties and such material for the purpose of appointment booking.  We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

Any information pertaining to details of patients including the patient name, contact details and medical history will be considered confidential and will be accessible by the referring GP, patient (at the time of referral or if a self referral), specialist consultant to whom the patient is referred, and the consultant’s PA. Access is password protected for GP, Patient, Consultant and PA, email correspondence is encrypted and the information is held on a secure server.
Consultant and general practitioner users should be aware that the general duty to maintain the confidentiality of patients’ information will extend to your use of our site and should be observed at all times.

We have the right to remove, or to disable access to, any material or posting you make on our site if, in our opinion, such material:

                            does not comply with the standards set out in these terms of use; or

                            is unlawful or in violation of any third party rights.



We process information about you in accordance with our privacy policy [insert link].  By using our site, you consent to such processing and you warrant that all data provided by you is accurate, genuine and lawful.



Unless otherwise stated, we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of our material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must destroy any copies of the materials you have made.

The trade mark depicted on our site is owned by us.



We aim to update our site regularly, and may change the content at any time.  If the need arises, we may suspend access to our site, or close it indefinitely.  
Any of the material on our site may be out of date at any given time.  For example, we are reliant upon consultants to keep their profile information up to date.  We are under no obligation to update such material.



The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.  

We do not warrant that the site, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this web site will be uninterrupted.

We do not provide a warranty that appointment bookings will be attained or that any treatment, result or objective can or will be achieved at all.

To the extent permitted by law, we, other members of our group companies and any third parties connected to us, hereby expressly exclude:

                            All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

                            Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.



You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.



You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.  We reserve the right to withdraw linking permission without notice.  The website from which you are linking must comply in all respects with the content standards set out in these terms of use.

If you wish to make any use of material on our site other than that set out above, please address your request to us using the contact details set out below.



Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have not reviewed all of these sites and we have no control over the contents of those sites or resources.  
We do not endorse or make any representation about them and accept no responsibility for them or for any loss or damage that may arise from your use of them.



If, in our opinion, these terms of use have been breached, we may take such action as we deem appropriate, and may result in our taking all or any of the following actions:

                            Immediate, temporary or permanent withdrawal of your right to use our site

                            Immediate, temporary or permanent removal of any posting or material uploaded by you to our site

                            Issue of a warning to you

                            Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach

                            Further legal action against you

                            Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms of use.  The responses set out above are not limited, and we may take any other action we reasonably deem appropriate.



The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.  

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by English law.



We may revise these terms of use at any time by amending this page.  

You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.  

Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.



If you have any concerns about material which appears on our site, please contact [email protected].

Thank you for visiting our site.

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